no.2&6 qingping road, qinghutou village, tangxia town, dongguan city,guangdong province，prc
after sales service
we offer the integrated technical services with professional, fast, standardized and warm-hearted . as an intermediary organization to offer various services to clients, the team is responsible for handling all kinds of consultation, complaints and maintenance services to clients and provides professional after-sale technical support and training.our motto is value created for our clients.
techonology support:40006 90009
wokring time: mon.-fri. 09:00-17:30 sat.:9:00-12:00
other time,please contcat the local supplier
1. business consult: we enabled the "400 service telephone"in domestic market to improve the after-sale service .and make it convenient for your consulting.
2. customization: we have a strong hardware and software r&d team.the customation is supported based on evdo/wcdma/td- scmda /lte four series wireless internet solutions
in order to protect your legitimate rights,there are some tips as below:
1. when buying modem, please fill in the warranty card completely,correctly as truth.
2. please properly keep the warranty card and purchase invoices.
3. please bring the original warranty card or invoice for maintenance (warranty card and invoice must complete deals in card unit and have official seal, and shall not be altered, or it's invalid).
if it's broken during consumer normal use and non-artificial damage,you will enjoy the following three months replacement, a year warranty.
1. within 7 days from the date of purchase, if the modem have non- artificial damage, you can choose refund payment or replace a same modem or fix it.
2. if the non-artificial damaged occured during 8 days to 15 days you bought,you can replace the same model or get repaired.
3. within one year from the date of purchase, if the modem have non- artificial damage you can enjoy free warranty service.